Aidexpress caregiver accompanying a senior on their walk to a medical appointment.

Home Support Services

Accompaniment to Medical Appointments

Accompaniment to Medical Appointments

Getting to Your Medical Appointment, With Support and Peace of Mind

Medical appointments are often important moments. They can be stressful, emotional and filled with information to remember. At Aidexpress, we understand that a caring presence can transform the experience, reduce stress, make travel easier and offer real support from the moment you leave home until you return.

For many people, simply getting there becomes a challenge due to fatigue, reduced autonomy, anxiety, lack of transportation or simply the desire not to go alone. When no loved one is available or when the situation becomes too demanding, a warm and human presence can make all the difference.

At Aidexpress, we believe that no one should feel alone when it comes to their health. This is why we offer a medical-appointment accompaniment service to the hospital, clinic or elsewhere, with respect, kindness and discretion.

Aidexpress companion caregiver accompanying a senior to their medical appointment.

What This Service Includes

Each accompaniment is fully personalized according to your situation and your level of autonomy.

Our caregivers can:

  • Help you get ready before leaving, including dressing, gathering documents and organizing what you need
  • Accompany you by car or with adapted transportation and assist you as you walk to your appointment location
  • Wait with you, reassure you or simply be quietly present if you prefer
  • Take notes of important information
  • Bring you back home and help you settle in comfortably

We support you at every step so your appointments unfold calmly and with complete confidence.

Much More Than Transportation, a Comforting Presence

A medical appointment can sometimes bring stress, fatigue or loneliness. At Aidexpress, our caregivers turn this experience into a reassuring and comforting moment where you feel supported at every step.

They are there to:

  • Bring calm and comfort with a smile, a soothing word or simply attentive presence that makes all the difference
  • Ease the stress of travelling and waiting by helping you settle in comfortably, organize your documents, wait peacefully or even take a moment to breathe and regain your energy
  • Support each step with respect and dignity, whether guiding you through the clinic, noting important information, carrying your belongings or bringing you back home safely
  • Every gesture matters, from a kind word to a listening ear, an offered hand or a quiet encouragement. These small attentions transform medical appointments into moments that feel human, reassuring and serene, where you feel heard, understood and confident.
A companion caregiver driving a senior to their medical appointment

Who This Service Is For

For seniors or individuals with mild loss of autonomy who cannot drive themselves to medical appointments and wish to be accompanied with gentleness and respect

For individuals living with a cognitive condition such as Alzheimer’s, who may feel disoriented in medical settings

For individuals recovering or undergoing treatment who need occasional support and safe, comfortable round-trip transportation

For anyone who cannot travel alone, whether by car or with adapted transportation

For family caregivers who cannot always be available but want to offer their loved one safe, caring and human support as a substitute

Would you like to offer this service to a loved one or benefit from it yourself?

Whether you need this service personally or you are a family caregiver concerned about the well-being of someone you love, we are here to support you as well.

Our care coordinators will take the time to understand your situation and arrange safe, attentive and fully personalized accompaniment based on the person’s needs.

One caregiver for your appointments, and professionals when needed

Your caregiver does not limit their support to accompanying you to your appointments. During the same visit, they can also prepare a meal, remind you to take your medication, help with small tasks or simply offer comforting presence.

And when your needs require specialized care, our in-home nurses can step in to ensure safe follow up, perform dressings, administer medication or coordinate care with your other health professionals.

Here are a few examples of what the same caregiver can also do for you, along with a complementary nursing service.

Aidexpress providing in-home exercise assistance to help seniors maintain mobility, autonomy and well-being.

Support With Light Physical Exercises

Caring support that combines stretching, balance and light strengthening to improve your health.

Comforting presence of an Aidexpress caregiver supporting a senior.

Friendly Companionship at Home

Our companion caregivers offer listening, company and comfort to help break isolation and brighten your days.

A caregiver reminding a senior to take their medication.

Medication reminder service at home

Our caregivers ensure you take your medication with care and gentleness, giving you complete peace of mind.

Aidexpress caregiver preparing a home-cooked meal for a senior.

Home Meal Preparation

Our caregivers prepare home-cooked, balanced and comforting meals, freeing you from the stress of cooking.

An Aidexpress caregiver playing cards with a senior couple

Cognitive Stimulation Activities

Reading, games, conversations and cognitive activities to keep the mind active and engaged every day.

Aidexpress providing in-home exercise assistance to help seniors maintain mobility, autonomy and well-being.

Support With Light Physical Exercises

Caring support that combines stretching, balance and light strengthening to improve your health.

Comforting presence of an Aidexpress caregiver supporting a senior.

Friendly Companionship at Home

Our companion caregivers offer listening, company and comfort to help break isolation and brighten your days.

A caregiver reminding a senior to take their medication.

Medication reminder service at home

Our caregivers ensure you take your medication with care and gentleness, giving you complete peace of mind.

Aidexpress caregiver preparing a home-cooked meal for a senior.

Home Meal Preparation

Our caregivers prepare home-cooked, balanced and comforting meals, freeing you from the stress of cooking.

An Aidexpress caregiver playing cards with a senior couple

Cognitive Stimulation Activities

Reading, games, conversations and cognitive activities to keep the mind active and engaged every day.

Aidexpress providing in-home exercise assistance to help seniors maintain mobility, autonomy and well-being.

Support With Light Physical Exercises

Caring support that combines stretching, balance and light strengthening to improve your health.

Comforting presence of an Aidexpress caregiver supporting a senior.

Friendly Companionship at Home

Our companion caregivers offer listening, company and comfort to help break isolation and brighten your days.

A caregiver reminding a senior to take their medication.

Medication reminder service at home

Our caregivers ensure you take your medication with care and gentleness, giving you complete peace of mind.

Aidexpress caregiver preparing a home-cooked meal for a senior.

Home Meal Preparation

Our caregivers prepare home-cooked, balanced and comforting meals, freeing you from the stress of cooking.

An Aidexpress caregiver playing cards with a senior couple

Cognitive Stimulation Activities

Reading, games, conversations and cognitive activities to keep the mind active and engaged every day.

Discover All Our Home Care Services

Aidexpress offers a complete range of home care services, tailored to seniors, families, caregivers, and anyone needing support at home.