A caregiver explaining to an elderly person how to use their TV remote.

Home Support Services

Help with phones, tablets, and computers

Help with Technology Devices (Cell Phone, Tablet, Computer, Television)

New technologies can greatly improve quality of life, as long as you know how to use them! For many people, using a smartphone, tablet, computer, or even a smart TV can be a source of stress, confusion, or frustration.

At Aidexpress, we believe that with a bit of patience and attentive support, anyone can learn to feel comfortable with these tools and use them confidently.

Our caregivers provide simple, friendly, and reassuring assistance to help each person use their devices in daily life, without judgment and always at their own pace.

Because staying connected means staying independent.

Aidexpress caregiver helping an elderly person use a tablet at home.

What this service includes

Each session is personalized based on the person’s comfort level and real needs. Our caregivers take the time to explain calmly, step by step, so that technology becomes a simple and useful tool for everyday life.

Our caregivers can

  • Explain the basic functions of a cellphone, tablet or computer
  • Help with sending text messages, emails or making video calls to stay connected with loved ones.
  • Help install and use applications such as banking, social media, pharmacy, transportation or entertainment apps
  • Support access to online services including medical appointments, Amazon orders or government forms
  • Set up or help use smart TV features such as Netflix, YouTube, the remote control or volume and channel settings
  • Answer every question with patience, from the simplest to the most technical
  • Provide practical tips for safe online navigation including passwords, fraud prevention and managing login information
  • Create or organize folders, photos and documents for easier everyday use

Much More Than Learning: A Meaningful Step Toward Staying Independent

Using technology should not be reserved only for younger people. With this service, each person can move forward at their own pace and discover that they are fully capable of using these tools with confidence.

A few concrete examples

  • Staying in touch with loved ones such as video calls, messages or photos
  • Maintaining independence for everyday online tasks
  • Avoiding digital isolation and feeling connected to the modern world
  • Regaining self-confidence and even enjoying the use of technology
  • Stay independent and connected to your loved ones
Smiling senior in front of a laptop with an Aidexpress caregiver.

Who This Service Is For

For people of all ages who feel overwhelmed by technology but want to learn at their own pace

For people with mild cognitive impairments who want to maintain certain digital habits

For people experiencing a loss of independence who want to maintain a connection with the outside world

For families who want to help their loved one use technology without feeling overwhelmed

Whether you want to offer this service to a loved one or benefit from it yourself

Our specialists can teach you how to use technology with confidence and at your own pace. Whether it is to stay connected with your loved ones, manage your online tasks or simply explore new applications, we guide you step by step and without stress.

Because a little help with technology often means a lot of freedom regained.

Discover other ways to make your life easier

Feeling comfortable with technology means staying connected to the people you love and keeping confidence in today’s world.

At Aidexpress, we do more than troubleshoot your devices. We help you make the most of your daily life. In addition to tech assistance, discover how we can support you with errands, meal preparation, medication reminders or simply by offering a reassuring presence at home.

Because feeling good at home also means having help when you need it.

Aidexpress caregiver providing safe home supervision, day and night

Supervision and safety checks (day, evening, or overnight)

A caring presence at home, day and night, offering safety and peace of mind when loved ones cannot be there.

A caregiver reminding a senior to take their medication.

Medication reminder service at home

Our caregivers ensure you take your medication with care and gentleness, giving you complete peace of mind.

Comforting presence of an Aidexpress caregiver supporting a senior.

Friendly Companionship at Home

Our companion caregivers offer listening, company and comfort to help break isolation and brighten your days.

Aidexpress caregiver preparing a home-cooked meal for a senior.

Home Meal Preparation

Our caregivers prepare home-cooked, balanced and comforting meals, freeing you from the stress of cooking.

Aidante d’Aidexpress conduisant une personne à l'épicerie

Errand and Shopping Assistance

Help with errands and shopping: grocery store, pharmacy, market, bank, and more. Safe and personalized accompaniment at home.

Aidexpress caregiver providing safe home supervision, day and night

Supervision and safety checks (day, evening, or overnight)

A caring presence at home, day and night, offering safety and peace of mind when loved ones cannot be there.

A caregiver reminding a senior to take their medication.

Medication reminder service at home

Our caregivers ensure you take your medication with care and gentleness, giving you complete peace of mind.

Comforting presence of an Aidexpress caregiver supporting a senior.

Friendly Companionship at Home

Our companion caregivers offer listening, company and comfort to help break isolation and brighten your days.

Aidexpress caregiver preparing a home-cooked meal for a senior.

Home Meal Preparation

Our caregivers prepare home-cooked, balanced and comforting meals, freeing you from the stress of cooking.

Aidante d’Aidexpress conduisant une personne à l'épicerie

Errand and Shopping Assistance

Help with errands and shopping: grocery store, pharmacy, market, bank, and more. Safe and personalized accompaniment at home.

Aidexpress caregiver providing safe home supervision, day and night

Supervision and safety checks (day, evening, or overnight)

A caring presence at home, day and night, offering safety and peace of mind when loved ones cannot be there.

A caregiver reminding a senior to take their medication.

Medication reminder service at home

Our caregivers ensure you take your medication with care and gentleness, giving you complete peace of mind.

Comforting presence of an Aidexpress caregiver supporting a senior.

Friendly Companionship at Home

Our companion caregivers offer listening, company and comfort to help break isolation and brighten your days.

Aidexpress caregiver preparing a home-cooked meal for a senior.

Home Meal Preparation

Our caregivers prepare home-cooked, balanced and comforting meals, freeing you from the stress of cooking.

Aidante d’Aidexpress conduisant une personne à l'épicerie

Errand and Shopping Assistance

Help with errands and shopping: grocery store, pharmacy, market, bank, and more. Safe and personalized accompaniment at home.

Discover All Our Home Care Services

Aidexpress offers a complete range of home care services, tailored to seniors, families, caregivers, and anyone needing support at home.